PetSmart is a leading retail brand catering to the needs of pets and their owners. With a strong presence across the United States, PetSmart has established itself as a trusted destination for all things pet-related. From grooming services to high-quality pet food and supplies, PetSmart offers a wide range of products and services to ensure the health and well-being of pets. With over a thousand positive reviews, PetSmart has built a solid reputation for its exceptional customer service and knowledgeable staff. The brand is dedicated to providing a one-stop-shop for pet owners, making it convenient and accessible to find everything they need for their furry friends. PetSmart understands the importance of pets in people's lives and strives to create a positive and fulfilling experience for both pets and their owners.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
Love the grooming team, training team, and doggie camp and daycare team!! My husky Hazel loves everyone and loves the way she gets treated!!
Love this place and love bringing our Golden doodle here. There definitely needs to be more room between the shelves but she always has a blast and can never focus while here. I will be going here from now on.
Patti at the checkout is ALWAYS so kind, friendly and helpful! Today she pointed out a coupon that was in store for the food I was buying and I saved quite a bit of money! AMAZING...she's the best!
One of the larger Petsmart locations, at-least in terms of the selection of fish. There was not an employee to be seen when i wanted, otherwise they have good selection of fish and the store looks clean.
I do NOT recommend this location for grooming services. My dog was recently harmed at this location, and the groomers responded by putting a cone on her. They told me she was "aggressive" but I literally heard her scream from across the store. I have never had an issue with my pet until this location. When I spoke to upper management (which I never do), they dismissed my concerns and justified their treatment of my dog.
I have taken my dog to numerous grooming salons over the last several years, including numerous PetSmart locations. This one is quick to cone and dismiss any accountability they have in harming pets. My dog has never had an issue until this location. They do not have trained groomers and upper management will only side with their poorly trained staff.
Take your dog to any other grooming salon in the area. Even other PetSmart locations are fine. Do not take them to this one.
Ce two minutes before closing and some big headed guy and bad gum deseass said they couldn't let me in because they were about to close. It wasn't even 6 year. The time he spent rying to tell me why he couldn't let me in, was the time he could have let me in and get my cat some food. I also worked today and came out late and tried to hurry and make it on time but due to traffic I barely made it. He could have let me in and grab the cat food and be in my way, I was aware of the time and I also knew what I was getting. So inconsiderate and not empathetic and yest it's 7:08 and customers are still coming mout. But I wasn't let in to gard food for my animals. Not like I didn't know what I was going to get.
For a while their selection of Fancy Feast cat food was not good. They didn't always have the varieties in my cat liked. But I'm happy to say that things are improving. Thank you!
Patty has a heart of gold and went above and beyond for my me and my mom! Best experience in our 18 years visiting this location.
Location
2221 Oakton St, Evanston, IL 60202, United States
Hours
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